Some kind words from Tricia Sanders, Vice President of Commercial Optimization at First Bank:
We engaged Filament to facilitate a two-day workshop to kick off a large, strategic project for our bank and couldn't have been happier with the outcome. One employee stated at the end of day two, ‘coming in here I didn’t believe we could pull this project off; now I have no doubt that we can succeed.'
Filament's facilitation style and energy kept everyone engaged and comfortable but productive; while artfully pushing people out of their comfort zones while maintaining their trust and confidence.
Although this first experience was excellent, when the time came to launch another (smaller) project, we hired an outside facilitator and booked our own "cool" space -- hoping to capture the Filament magic at a lower cost. Boy, were we disappointed! The collateral cost of this second workshop (time spent scrambling around with logistics, trips to FedEx, dealing with catering, back and forth with the facilitator, and most of all the time our Employees invested in attending with little return) was so much more than the cost of using the Filament team.
Filament is about more than space and facilitation. They've managed to combine the two in a unique way that gave us extraordinary value and awesome results. We definitely learned our lesson with our "do-it-yourself" Filament try that we've since brought our entire executive team to Filament to rethink our strategy and we'll definitely be back again.