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The Filament Blog


We all suffer from a profound case of “Idea Surplus Disorder” at Filament — and we think that’s a good thing. Here are some of those ideas we’d like to share with you.



Monday Morning Meeting #42

Welcome to a “Birthday Week” edition of The Monday Morning Meeting from Filament — a mix of news, the tools we use, and a handful of interesting things that help you think differently about work and make your meetings matter.


Please join us for our birthday party this Friday. You can sign up here. We can’t wait to see you!


The NYT shares some fantastic ways to become a better listener. There are a few new tips to me that I’ll put in practice, including treating listening like improv …

The best kind of listening is about being comfortable not knowing what you’re going to say next, or what question you might ask. Trust that you’ll think of something in the moment based on what the other person just said. That will send a powerful signal to the other person that you’re truly listening to them. 

… and remembering to withhold judgment:

Listening, done well, is an act of empathy. You are trying to see the world through another person’s eyes, and to understand their emotions. That’s not going to happen if you are judging the other person as they’re talking. It will dampen the conversation, because you will be sending all sorts of subtle nonverbal cues that you have an opinion about what they’re saying. If you go into the discussion with the main goal of understanding their perspective, free of any judgment, people will open up to you, because they will feel they can trust you to respect what they are saying.   

Want to read more? Quit reading books you don’t like!

Every hour you spend inching through a boring book is an hour you could’ve spent plowing through a brilliant one. When it comes to books, quitters finish more.

Here’s a great question that might help you (or your organization) decide on what idea to pursue: Will pursuing this idea allow us to acquire skills, experience, and build assets regardless of our ultimate success?

Who is in your Minimum Viable Audience?

If you could pick them and needed to delight them because you had no one else available, would your product or service improve? If you had no choice but to ignore the naysayers (they’re not in the group) or the people who don’t think they need you or your work, would that force you to stop compromising and start excelling?

These User Experience (UX) Myths are worth a read, even when you’re designing a physical (vs. web) experience for your customers. Just a few examples:

If you’re a NASA-nerd, you’ve got to check out this collection of Apollo Press Kits from the companies that supplied the space program with everything from the rockets to the cameras, watches, and pens the astronauts used.

Leave it to Ikea to flat-pack a chocolate Easter bunny!

Use Apple’s new screen time and app limits feature to keep you from wasting your time.


“The more you praise and celebrate your life, the more there is in life to celebrate.” — Oprah Winfrey

“Celebrate the idea that you don't fit in. Find your own fit. Stay unique.” —Betsey Johnson

“Be less curious about people and more curious about ideas.” — Marie Curie


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