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The Filament Blog


We all suffer from a profound case of “Idea Surplus Disorder” at Filament — and we think that’s a good thing. Here are some of those ideas we’d like to share with you.



Make Your Experiments Smaller

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We work in “experiments” all the time with our customers, asking them to identify simple, cheap, fast, and easy things they can try to improve processes, increase communication, etc.

However, it isn’t always easy for people accustomed to working in large organizations to think small enough, so they regularly propose much larger experiments than necessary.

A few weeks ago, we shared a simple framework that has helped to shrink our customers’ experiments to just the right size. Here’s how we describe experiments now:

An experiment is smaller than a pilot which is smaller than a project which is smaller than an initiative.

The moment we shared this hierarchy, everyone began thinking about experiments the way we’d hoped they always would.