Abraham Lincoln once said, “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” Innovation doesn’t begin with finding better answers, it begins with building better questions. This exercise is where we sharpen the axe, by helping teams come up with a great “How Might We …” question before they begin to develop experiments to solve it.Read More
Though there’s no shortage of management gurus extolling the benefits of learning from failure, a harsh truth remains: failure sucks. It’s hard to fail even when the stakes are modest — and when you’re working on a “bet the farm” project, it seems unthinkable.Read More
Every week, we work on something that (we hope) will help us improve the way our customers experience Filament. This week, we started with a quick “Sketch Session” to illustrate our customer’s journey.Read More
Last week (October 19th) we were joined by a mix of long-time friends new ones as we revived Filament Friday -- our occasional “Informal Gathering of Irregular People” that mixes a problem-solving workshop, networking event, and happy hour.Read More
We've been kicking off our meetings lately with a simple exercise called "I like, I wish, I wonder" that helps participants share the things they'd like to get out of our day(s) together. On a half-page card, we ask everyone in the room to complete these three prompts:
I'd like if we did ...
I wish we might ...
I wonder if we could ...Read More
Trying to find another way to engage conference attendees while delivering a "wow" experience? A Filament Focus Wall (tm) is an entertaining, interactive experience for attendees to share their best ideas and learn from one another while giving organizers unique insights into what guests want and need from your event.Read More